Terms & Conditions
These Terms & Conditions apply to your use of nooklysu.shop and purchases from RUMAH Home Goods. Please read them with our Shipping Policy, Return & Refund Policy, and Privacy Policy before placing an order.
1. Business information
Business name: RUMAH Home Goods
Website: www.nooklysu.shop
Email: [email protected]
Phone: (330) 781-5280
Business address:
3375 Canfield Rd
Youngstown, OH 44511
United States
Correspondence mailing address:
1014 SW 1st Ave
Pompano Beach, FL 33060
United States
2. Using our website
You must have legal capacity to enter into a purchase agreement, or use the website with the involvement of a parent or legal guardian where permitted. Provide accurate contact, billing, and delivery information. Do not use the website for unlawful purposes, submit fraudulent orders, interfere with security, or infringe the rights of others.
3. Products and descriptions
Review each product's description, dimensions, materials, care information, and any stated limitations before ordering. We aim to describe products accurately. Screen settings can affect how colors appear. This does not remove your rights if a product is materially different from its description, defective, or incorrect.
4. Prices and payment
Shipping amounts and thresholds in our policies are stated in USD. Confirm the product currency, applicable taxes, shipping charges, and total shown at checkout before paying. Available payment methods are shown at checkout. Any currency conversion charges imposed by your bank or payment provider are subject to that provider's terms.
5. Orders and availability
After you place an order, we will provide an order acknowledgement. If we cannot fulfill an order because an item is unavailable, a material pricing error occurs, or payment cannot be verified, we will contact you with the issue and available next steps. If a paid order is canceled, the amount paid for the canceled order will be refunded to the original payment method. We will not substitute an item or increase your payable total without your agreement.
6. Shipping and delivery
We ship to the United States and Canada. Standard shipping is free for an order merchandise subtotal of $15.99 USD or more after discounts and before taxes; orders below $15.99 USD incur a $6.00 USD shipping charge. Processing is estimated at 1–2 business days and transit at 5–7 business days. The daily cutoff is 2:00 PM Eastern Time. See our Shipping Policy for the full timing rules and delivery details.
7. Returns, refunds, and cancellations
You may request a return for any reason within 30 calendar days after delivery. Our Return & Refund Policy explains item conditions, the return process, return costs, and refund treatment. Qualifying refunds are credited within 5 calendar days after approval following receipt and inspection. Contact us promptly for cancellation requests before dispatch.
8. Intellectual property
Website content may be protected by copyright, trademark, or other intellectual property rights held by us or the relevant rights holders. You may use the website for personal shopping. Reproduction or commercial use beyond what applicable law permits requires authorization from the relevant rights holder.
9. Information you submit
Only submit content you have the right to provide. Do not send unlawful, infringing, or abusive material. Personal information submitted through orders and customer support is handled as explained in our Privacy Policy.
10. Website availability and responsibility
We work to keep the website available and accurate, but temporary interruptions or errors may occur. Contact us if an error affects your purchase. Nothing in these terms excludes responsibilities or consumer protections that cannot lawfully be excluded, including remedies for defective or misdescribed products.
11. Applicable law and disputes
These terms are governed by the applicable laws of Ohio and United States federal law, except where mandatory laws in your place of residence provide otherwise. Please contact us first about a concern so we can try to resolve it. This does not restrict your right to seek remedies through a competent court or an applicable consumer protection authority.
12. Changes to these terms
We may revise these terms for future website use and orders. The terms applicable when you place an order govern that order unless a change is required by law or agreed with you. Updated terms will show their effective date.
[Before publishing: insert the actual effective date.]
13. Contact
Business name: RUMAH Home Goods
Website: www.nooklysu.shop
Email: [email protected]
Phone: (330) 781-5280
Business hours: Monday–Saturday, 9:00 AM–6:00 PM; Sunday closed.
Customer service hours: 9:00 AM–10:00 PM. If we cannot respond immediately, we will reply within 24–48 hours.
Time zone: Eastern Time (ET), observing daylight saving time where applicable.